Question 1

What does the purchase price include?

Accepted Answer

The purchase price includes the complete electric vehicle with battery, standard charger, manufacturer's warranty (2-3 years depending on the model), driving and operations training, and initial technical support. It does not include insurance or subsequent maintenance.

Question 2

What is the difference between Leasing and Fleet as a Service / Rental (FaaS)?

Accepted Answer

Leasing is a finance lease that lets you acquire the vehicle at the end of the term. Fleet as a Service / Rental (FaaS) is an all-inclusive operating rental service with maintenance, insurance, 24/7 assistance, and telemetry — no purchase option, but greater flexibility to scale your fleet.

Question 3

Do you offer financing options?

Accepted Answer

Yes, we work with several financial institutions to offer financing plans tailored to your needs. Typical terms range from 24 to 60 months at competitive rates. Contact our sales team to learn about the options available in your country.

Question 4

What maintenance do the vehicles require?

Accepted Answer

Electric vehicles require significantly less maintenance than combustion vehicles. Basic maintenance includes brake, tire, and electrical system checks every 5,000 km. Under Leasing or FaaS, all maintenance is included in the monthly payment.

Question 5

What are the real savings vs. combustion vehicles?

Accepted Answer

On average, companies save between 40% and 70% on operating costs compared with gasoline or diesel vehicles. This includes lower energy costs, less maintenance, zero emissions (avoiding environmental fines), and greater operational efficiency. Use our calculator to see your specific savings.

Question 6

Are prices the same in Mexico and Colombia?

Accepted Answer

Prices vary by country due to taxes, tariffs, logistics costs, and exchange rates. The prices shown are approximate, in local currency (MXN/COP), and cover the base vehicle. Contact our team for an exact quote based on your location and specific needs.

Question 7

What warranty do the vehicles carry?

Accepted Answer

RAP Move vehicles include: Battery (24 months or 50,000 km), DC/DC (18 months or 30,000 km), and Rest of Vehicle (24 months or 50,000 km). The IONAx Move carries a 3-year or 50,000 km vehicle warranty and a 4-year or 200,000 km battery warranty. Warranties cover manufacturing defects, the electrical system, and the battery.

Question 8

Can I try the vehicles before buying?

Accepted Answer

Absolutely! We offer test drives and live demonstrations so you can experience our vehicles' features and performance firsthand. Contact our sales team to schedule a demonstration in your city.

Question 9

Is electric mobility profitable for last-mile delivery?

Accepted Answer

Yes, especially in urban operations with predictable routes. The cost per kilometer of electricity is 70% lower than fuel. Maintenance is less frequent and less complex. In operations running more than 80 km per day, the return shows within the first 12 months.

Question 10

How does MOVE reduce operating costs?

Accepted Answer

Three ways: lower energy costs, predictive maintenance that reduces downtime, and access to restricted zones that shortens delivery times. Compact vehicles also cut parking costs and traffic fines.

Question 11

What maintenance do electric vehicles require?

Accepted Answer

Service every 10,000 km instead of 5,000 km. No oil changes, fuel filters, or exhaust systems. Brakes last twice as long thanks to regenerative braking. Maintenance focuses on tires, suspension, and battery checks.

Question 12

In which cities does MOVE work best?

Accepted Answer

Cities with dense traffic, low-emission zones, and short urban routes. Mexico City, Bogotá, Medellín, Guadalajara, and Monterrey are ideal. We operate where congestion makes compact vehicles faster than traditional vans.

Question 13

Does MOVE work for both small and large fleets?

Accepted Answer

Yes. We work with companies from 2 vehicles up to fleets of 50+. Payment models adjust to fleet size. Small fleets use FaaS to avoid CAPEX. Large fleets can combine purchase and rental based on operational needs.

Pricing in Colombia

Fleet as a Service / Rental (FaaS)

RAP Move Light

RAP Move XL

RAP Move Cold Box

IONAx Move

IONAx Move Cold Box

IONAx Move Pick Up

Benefits of the FaaS Model